Privacy Policy

Effective Date: 02 April 2025

Company: 4thCode OÜ

Address: Vesivärava 13-5, 10126 Tallinn, Estonia

Contact: hello@4thcode.io

1. Purpose

This Privacy Policy explains how we collect, use, and protect your personal data when you use our messaging services.

2. Who We Are

4thCode OÜ is an Estonian company offering API-based messaging services (SMS, Viber, and other channels) to businesses.

3. Data We Collect

Contact and account information (name, company name, email, etc.)

Message metadata (timestamps, delivery status, phone numbers)

Message content (if applicable)

Web analytics data (for the Website and Customer Dashboard only)

4. Legal Basis for Processing

We process your data:

  • To perform the contract (Art. 6(1)(b) GDPR)

  • To comply with legal obligations (Art. 6(1)(c))

  • Based on legitimate interests (Art. 6(1)(f)) in providing and improving the service

5. Data Sharing and Sub-Processors

We may share data with:

  • Telecom operators and messaging gateways or messaging providers.

  • Infrastructure providers (e.g., hosting or analytics services)

  • Regulatory authorities, if legally required

  • All sub-processors are GDPR-compliant.

6. Data Retention

We retain metadata for a maximum of 365 days, unless longer retention is required by law or contractual agreement. You may request earlier deletion of your data at any time.

7. Data Subject Rights

You have the right to:


  • Access your data

  • Request correction or deletion

  • Restrict or object to processing

  • File a complaint with your local data protection authority

  • To exercise your rights, contact us at hello@4thcode.io.

8. Data Transfers

Your data is stored and processed in the European Economic Area (EEA). If data is transferred outside the EEA, we use approved safeguards such as Standard Contractual Clauses.

9. Security Measures

We use encryption, access control, and monitoring to protect your data from unauthorized access or misuse.

10. Changes to This Policy

We may update this policy. Significant changes will be communicated via email or Dashboard notification.